Frequently Asked Questions

First Call Restoration: Your Solution for Damage Restoration

We know that water, fire, and storm damage are serious issues with serious repercussions. That’s why we do everything within our power to make the process as simple as possible and provide you with the answers to any questions you may have.

If you don’t find what you’re looking for in our FAQ, just reach out! We’ll get you the answer you need right away!

Efficient Damage Restoration Process at First Call

We specialize in fire damage, water damage, and storm damage restoration for both residential and commercial properties. Learn more about our services!

Yes, we work with all insurance companies! Insurance plays an important role when it comes to repairing damage to your home, and our experts can help you navigate through the process.

Yes, in most cases, we do offer free estimates! Our team will get to your home ASAP and begin addressing your situation. Just reach out to get started!

Our teams are fully licensed and insured, and we take care of your project from start to finish! With years of experience under our belts, we’ve seen it all, and we’re ready to help you navigate any kind of damage to your home or property.

Yes! We work on both residential and commercial projects. Whether it’s your home or your business that needs to be restored, we know how important it is to you to have it done right, and done efficiently.

Every restoration job is unique, so timelines can vary. Our team works efficiently to assess the damage and get you back to normal as quickly as possible. Get a quote today for an accurate idea of your project’s timeline!

The sooner, the better. Waiting can lead to more extensive and costly damage. Call us today, and let’s get the process started!

Make Your Damage a Thing of the Past.

Get in touch with First Call Restoration today, and take the first step toward restoring the spaces you love.

Our finished basement had about 6 inches of water throughout do to a sum-pump failure. Cody and his crew were out almost as soon as we called them! They removed all the carpet even our non-salvageable items. (Amazing) They have all equipment with them and have a large team. Everyone explained everything to us. His team is so thoughtful and courteous and made our stress levels go way down. We RECOMMEND them hands down!!!!

Betsy Woodford

I can’t believe what a wonderful job they did! They were quick and efficient and super easy to work with. They made a terrible situation better and got us back into our home as soon as they could. I would highly recommend!

Jessica Krahenbuhl

We had 6 1/4 inches of rain fall, and our sump pump failed. Our basement is mostly finished, and they moved all our furniture and ripped out the carpet in no time. Thanks for your speedy service today.

Heather Streeter

First Call Restoration helped us dry out our flooded basement after the sump pump stopped working. They came over within an hour after I called them. First Call Restoration didn’t push us into services that we didn’t need or want, and the final bill was lower than the estimated bid. The basement is completely dry and clean, and we are very happy with the results. I would highly recommend them to anybody.

Carrie Hildeman

Tyler and Pete from First Call Restoration were extremely knowledgeable, thorough, and easy to work with. Never having used a restoration company before, they answered all our questions and were extremely patient with us during a stressful time. Would highly recommend them!

Tracey Hocking

Tyler & his crew did everything they said they were going to do and more. Tyler told me to trust him. It was hard because I didn’t know him, but I did trust him and he definitely earned my trust, and I will recommend First Call without any hesitation.

Tiera Heller

Check Out Our Completed Projects

Curious about the quality of our work? Explore real examples of how First Call Restoration has helped homeowners and businesses recover from fire, water, and storm damage. Our completed projects showcase the care, expertise, and attention to detail we bring to every restoration.

Frequently Asked Questions

First Call Restoration: Your Solution for Damage Restoration

Efficient Damage Restoration Process at First Call

Check Out Our Completed Projects

Make First Call your only call.